Whether you're excited about it or not, people are going to leave you reviews online. They will leave reviews on your Google Business Profile. They will leave reviews on your social media accounts and other various places on the internet. At SERPslice, we include reputation management with social media management since a core component of both is replying to messages and reviews leftonline.
Yes.
Oh, you wanted a longer answer? Here are some fun facts about online reviews.
- 93% of users say online reviews had an impact on their buying decisions
- Nearly half of all internet users post online reviews every month
- 81% of consumers use Google to evaluate local businesses
- 53% of consumers want a fast response to negative reviews
Reviews about your company and how your company handles those reviews determine the consumer impression of "who" your company is. We will keep your replies to reviews in line with best practices and help improve and grow your online reputation.
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